VIP Collective Terms & Conditions

Last Updated: January 25, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website(s), Services, programs, content, and communications provided by VIP Health Solutions LLC, an Iowa limited liability company, doing business as The VIP Collective (“VIP Collective,” “VIP,” “we,” “us,” or “our”).

By accessing, purchasing, enrolling in, or using any portion of the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Program Description and Scope

VIP Collective provides a structured nutrition coaching and accountability program, which may include:

nutrition education and behavior-based coaching,
food journal review and accountability support,
coaching calls and community resources,
program tools designed to support metabolic health and lifestyle change.

VIP Collective is not a hospital, medical clinic, pharmacy, or healthcare provider. VIP Collective does not provide medical diagnosis, medical treatment, or medical advice.

2. Clinical Services Through Integrated Wellness Alliance (IWA)

Certain clients may request access to clinical evaluation. If requested and clinically appropriate, clinical services may be provided through the Integrated Wellness Alliance (“IWA”), an MSO that independently contracts with state-licensed prescribers.

All clinical services are provided by independently contracted licensed prescribers. Prescribers are solely responsible for:

establishing a provider-patient relationship,
determining medical appropriateness,
clinical counseling and monitoring,
prescribing decisions, if any,
medical documentation and clinical judgment.

VIP Collective does not control clinical judgment, medical decision-making, or prescribing determinations.

3. No Guarantee of Results

You understand and agree that individual results vary. VIP Collective does not guarantee:

any amount of weight loss,
any specific health outcome,
any improvement in symptoms or conditions,
any particular timeline or rate of progress.

Any examples of results are provided for illustrative purposes only and do not represent a promise or guarantee.

4. Eligibility

You must be at least eighteen (18) years old to purchase or participate in the Services.

5. Payments, Billing, and Authorization

You agree to pay all fees associated with your selected program, membership, or service level. Payment terms will be presented at checkout and incorporated into these Terms by reference.

By providing payment information, you authorize VIP Collective (and its payment processors) to charge your payment method in accordance with your purchase.

VIP Collective reserves the right to suspend or terminate access to Services for failed payments, chargebacks, or suspected fraudulent activity.

6. Refunds & Cancellations

All sales are final unless otherwise expressly stated at the time of purchase. Refunds are not provided except where required by law or where expressly stated in writing by VIP Collective. Program access, cancellation terms, and any applicable payment obligations are governed by the terms presented at checkout and/or the written client agreement.

If you cancel your VIP Collective membership, your access to the VIP coaching program and integrated clinical support ends. If you would like to transfer care, we will assist with a smooth transition.

7. Coaching Boundaries and Client Responsibilities

VIP Collective provides coaching, education, and accountability support. You acknowledge and agree that:

coaches do not provide medical advice,
coaches do not prescribe or determine dosing,
coaches do not diagnose or treat medical conditions,
any clinical concerns must be directed to a licensed clinician.

You are solely responsible for:

your participation and adherence,
communicating accurate information during intake,
consulting a qualified healthcare provider for medical concerns,
seeking emergency care when necessary.

8. Acceptable Use and Program Conduct

You agree to use the Services respectfully and lawfully. VIP Collective may suspend or terminate your access if you:

harass staff or other participants,
misuse confidential program materials,
share or resell program content,
provide false information,
violate these Terms or applicable law.

9. Intellectual Property

All program content, materials, frameworks, videos, documents, protocols, trademarks, and other intellectual property are owned by VIP Health Solutions LLC unless otherwise stated.

You are granted a limited, non-transferable, revocable license to access the Services for personal use during your program term. You may not copy, distribute, reproduce, publish, sell, sublicense, or create derivative works from VIP Collective materials without written permission.

10. Testimonials and Media Use

Testimonials and success stories reflect individual experiences and are not intended to represent or guarantee that any current or future client will achieve the same or similar results. Individual outcomes vary based on many factors, including adherence, starting point, and consistency.

11. Disclaimer of Warranties

The Services are provided “as is” and “as available.” VIP Collective makes no warranties, express or implied, regarding the Services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

12. Limitation of Liability

To the fullest extent permitted by law, VIP Collective shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Services, including but not limited to:

health outcomes,
program dissatisfaction,
inability to achieve desired results,
third-party platform failures.

You acknowledge that participation is voluntary and undertaken at your own risk.

13. Governing Law and Venue

These Terms shall be governed by the laws of the State of Iowa, without regard to conflict-of-law principles, unless otherwise required by applicable law. Venue for any dispute shall be in the appropriate state or federal courts located in Iowa, unless arbitration or another forum is required by contract or law.

14. Changes to Terms

VIP Collective may update these Terms at any time. Updates will be posted with a revised “Last Updated” date. Your continued use of the Services constitutes acceptance of the updated Terms.