VIP Collective Privacy Policy

Last Updated: January 25, 2026

VIP Health Solutions LLC, an Iowa limited liability company, doing business as The VIP Collective (“VIP Collective,” “VIP,” “we,” “us,” or “our”), values your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website(s), services, programs, communications, and related platforms (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected by VIP Collective through:

our website(s) and landing pages, including www.thevipcollective.com,
forms and applications you submit,
email, SMS, and other communications,
program delivery platforms and scheduling tools,
customer support and client success interactions,
marketing campaigns and analytics tools.

This Privacy Policy does not apply to information collected by third parties that you access through links on our website or through third-party services that maintain their own privacy policies.

2. Information We Collect

We may collect information in the following categories:

A) Personal Information You Provide

You may provide personal information when you:

purchase our Services,
complete onboarding forms or questionnaires,
request information or support,
participate in coaching calls, journaling review, or program communication channels.
This information may include:
name, email address, phone number,
billing address and payment details (processed through third-party payment processors),
account or profile information,
communications you send to us.

B) Program and Health-Related Information

VIP Collective is a nutrition coaching program. In connection with your participation, you may voluntarily provide information relating to nutrition, lifestyle, and wellness goals, which may include:

nutrition habits and preferences,
food journaling entries,
weight history or progress updates,
lifestyle routines, sleep patterns, stress levels,
general wellness information you choose to share.

VIP Collective uses this information to provide coaching, accountability, education, and program support.

C) HIPAA and Clinical Services

VIP Collective does not provide medical services and does not collect or maintain protected health information (“PHI”) as defined by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”). Any medical information or PHI collected by licensed prescribers through Integrated Wellness Alliance LLC is governed by those providers’ HIPAA Notices of Privacy Practices and not by this Privacy Policy.

D) Automatically Collected Information

When you visit our website(s), we may automatically collect certain information, including:

IP address,
browser type and device information,
operating system,
pages visited and time spent,
referring URLs,
interaction data and click behavior.

E) Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar technologies to:

operate and improve our website(s),
analyze traffic and performance,
support marketing and retargeting campaigns.

You may disable cookies through your browser settings; however, doing so may limit certain site functionality.

3. How We Use Information

We may use the information we collect for purposes including:

providing access to purchased Services and program content,
delivering coaching support, food journal review, and accountability tools
responding to inquiries and providing customer support,
processing payments and maintaining billing records,
sending administrative communications (e.g., program updates, policy changes)
sending marketing communications (you may opt out at any time),
improving our Services, systems, and user experience,
maintaining platform security, fraud prevention, and operational integrity
complying with legal obligations and enforcing our agreements.

4. How We Share and Disclose Information

VIP Collective does not sell your personal information.

We may share information as follows:

A) Service Providers and Vendors

We may share information with trusted third-party service providers that support our business operations, including:

payment processors,
website hosting and software providers,
email and SMS providers,
scheduling and program delivery platforms,
analytics and advertising providers,
customer support tools.

These providers may access information only as necessary to perform services for VIP Collective and are expected to maintain appropriate confidentiality and security measures.

B) Legal Compliance and Protection

We may disclose information if required to do so by law or if we believe disclosure is necessary to:

comply with a legal obligation, subpoena, or court order,
protect the rights, property, or safety of VIP Collective, our clients, or others,
investigate suspected fraud or security issues,
enforce our Terms & Conditions or other agreements.

C) Business Transfers

If VIP Collective undergoes a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.

5. Data Security

VIP Collective uses commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. By using the Services, you acknowledge and accept this risk.

6. Your Choices and Rights

You may:

opt out of marketing emails using the unsubscribe link,
request updates or corrections to your information,
request deletion of your information, subject to legal, accounting, and operational requirements.

State Privacy Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of personal information we maintain about you. To exercise these rights, please contact us using the information provided below. We will respond in accordance with applicable law.

7. Children’s Privacy

VIP Collective Services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date above will reflect the effective date of the current version. Your continued use of the Services constitutes acceptance of any updated policy.